Company policies
what you need to know
When we opened ScanMy we had only one goal in mind: to give our customers a fair, comforting, comfortable and personalized shopping experience. For this, we have designed the following internal policies.
Shipping and deliveries
What is our process?
From the moment you make your purchase, a process begins to send you your order as soon as possible. Your package will be sent through the post offices of Spain to facilitate the timely arrival of your garment. It is important to note that shipping costs will be free if two items are purchased at the same time. If you live outside of Spain, don't worry, your order will arrive the same, however, risk insurance will be added to avoid any incident and, in this way, guarantee a better shopping experience. On top of everything, our packages are made from reused and ultimately sustainable plastic.
Guaranteed quality
About our policy
For months we have been in charge only of selecting and contrasting different providers throughout Madrid. We have spared no expense as we believe that quality and durability are the most important within the brand, which is why we have chosen from among all the options the one that best meets these standards. In this way we are able to offer the customer garments with a guarantee of quality at an affordable price.
Privacy Policy
you can trust us
At ScanMy, the privacy of our clients represents a fundamental pillar when carrying out our work. For this reason, all the information that customers use when making their purchases, consulting their questions or simply browsing our page will be confidential and under no circumstances may it be shared with third parties.